Shipping and Returns
At Fred and Bee Candles we hand pack and ship our candles with the greatest of care to ensure that they arrive quickly and in perfect condition.
All orders will be shipped within 48 hours. We will send you a confirmation email to notify you that we have received your order. Please allow 3-4 working days for UK delivery, excluding bank/national holidays. European and worldwide deliveries can take up to 7-10 working days.
We want you to enjoy your Fred and Bee Candle, but in case you don't, you can return any item
bought online within 30 days of receipt as long as it is unused and in its original packaging.
Once we have received your returned order, we will assess the quality of the returned product. Providing the quality of the returned product meets our standard of acceptance, we will then notify you and arrange for a refund to be sent to you within 3 - 5 days via your original payment method.
Please note that we don't refund original or return postage fees.